After a terrific wind and hail storm brought down a lot of trees and limbs in Bloomington this summer, Brad Rose was able to quickly assess the damage and help me file a claim with my insurance company. He was present the day the insurance adjuster came and assessed the damage. In one day the roof was assessed, insurance money was deposited in my account, and Brad was able to email me documents that needed signing to begin working on my roof. I had to be gone for two weeks but was able to schedule the work to be started right after I got back. The crew came on time at 7:00, started working right away to tear off the old roof, installed the new roof, all in 6 hours, with a lunch break in there, too. Did I mention it was over 90 degrees? They did a great job cleaning up, sweeping the grass for nails, etc., and moving everything back into place. Brad came the next day and swept the magnet over the grass again just to make sure there were no more nails. I really appreciated the fact that they covered everything with tarps before they started. All in all, an excellent experience!
The overall experience was perfect. Pete was consistent in keeping me up to date with the process and material timing. The crews did wonderful with removal, install and clean-up. I've already recommended Pete and Rees Restoration to a few others, and look forward to working with them for siding in the future.
The prompt service and quality of my restoration to my home was TOP notch ! Best customer service I have received in a long time! I highly recommend Brad Rose and his staff at Rees Restoration they are hands down the best! Thank you so much for the great service and integrity from this company!
Ryan was exceptional with the service he provided to me and my family. With great care and focused attention, Ryan made sure our project could be completed. His explanation of the process was thorough and accurate, and he made the entire project stress-free. Excellent work and very much appreciated!
Rees Restoration quickly responded to our call after the storm. The news roof, gutters and garage door were replaced in a timely manner. Ryan Clark was very helpful, answering all are questions. We are pleased with the work,
Last thing you want to worry about after a hail storm rips through your neighborhood is getting your home protected and safe again. Within a blink of an eye Rees was there like a knight in shining armor to save the day!!! From the word go, Brad assisted with walking through the process and it was seamless. Next came the work from the team and they were there for 1 day and knocked it out. We told the workers we had kids & dogs and they swept the grounds with their magnet and Brad even can back and swept the floor with the magnet as well. Means a lot when you take care of the kids and fur babies. All in all this crazy situation was turned into a peaceful situation!!! Thank you Brad and Rees restoration for doing a fantastic job on our roof and gutters!!
Working with Eric has been a pleasure. He worked with our insurance company on 2 hail damage claims from year ago. It was for our house and a rental next door. Both claims were denied and closed but after Eric took another look he convinced our insurer to reconsider. They did! We received excellent customer service from Eric and the quality of work from the crew was outstanding.