We had three different roofing vendors inspect our roof after a recent tornado which caused wind damage. James was professional, courteous, and by far the most thorough of all three companies. He is knowledgeable, conscientious, responsive, and is all about customer service and customer satisfaction. A true asset to Rees! The roof looks great! The workers were timely, skilled, and had the roof and clean-up completed in one day. Great job!
From start to finish it was a job well done. Eric Voss was a pleasure to work with. He walked me through the insurance process and came out when the adjuster was at my home. He kept me informed and even reminded me to get my car out of the garage the day before so they could put the materials and dumpster in the driveway. Thank you, Eric, for keeping me informed, for answering my calls or calling me back right away if I had to leave you a message, for replying to texts on the weekends. My experience working with Rees Restoration and Eric was a pleasure.
Our experience with Rees was a good one. Ryan Clark explained things thoroughly to us. We had a new roof and new gutters and downspouts put on because of hail damage. After that we got new James Hardee siding and had some painting done. The team worked hard and quickly. The quality of their work was good. I liked how Joshua Jones touched up his painting when I pointed out a few areas that needed to be touched up. He was very happy to leave his customers happy with his work. I would say that overall my husband and I were pleased with Rees’ work and will recommend them to others.
Can’t say enough about our contact Brad Rose!! Made this process a breeze! Literally followed through on every one of our wants and requests. Without a doubt went above and beyond. Whether that was dealing with the insurance company or myself! Was always so quick to respond to any questions or concerns. Can’t say enough about him. If every company had someone like him they would be a better place!!! The crew that did the roof was awesome! The job itself looks great! They did a fabulous job of also picking everything up after the fact as well! Will definitely be recommending Rees Restoration in the future! Thanks to everyone
Most of the crew members did not understand me, but under Ryan’s leader ship, they got the job done fast to thank you
Brad has done an excellent job providing excellent customer service. Brad has gone above and beyond to assist me throughout this process. Brad has been on time, professional and has kept me up to date on any changes throughout the process of having my roof replaced!
Working with Rees Restoration was a wonderful decision. Communication through email/phone/text was always prompt and professional. They took a project that could have been stressful and time consuming and made things simple and convenient for me. James quarterbacked the entire process and had me in the loop the entire time. I was impressed with the level of effort put in by the roofing crew, gutter and downspout team as well as the craftsman who installed some new copper. I would rate my overall experience an A+. I could not have done the job coordinating everything the way Rees did. It was quite obvious they wanted me to get a great outcome and would bend over backwards to see that it happened.
Outstanding experience! Would definitely use Rees services again. Ryan was great to work with. He provided detailed explanations about what to expect, process, timeline, cost, etc. and delivered every step of the way. Everything was seamless. Thanks Ryan!
Had roof, gutters and garage doors replaced due to recent storm damage. Rees Restoration responded quickly, worked well with our insurance and got the job done without complaints.