Exceeded Expectations
I worked with Jim Clements on a storm damage claim with my insurance company. The insurance company had previously sent out their own adjuster, who pretty minimized the damage and said the repairs would not exceed the deductible. Basically, I was on my own to pay for repairs. I wasn't satisfied with that response, so I contacted Rees Restoration, which assigned Jim Clements to my request. Jim conducted an inspection and told me what I already suspected - the roof needed total replacement. But he added that he also found damage to the gutters and to the siding. He intervened on my behalf with the insurance company. The result was that the insurance company paid to replace the roof, the gutters, and the siding! What a difference Rees and Jim made! As for Jim himself, he always responded quickly to my calls, and he kept me informed throughout the process. Basically, he took care of everything for me. I couldn't ask for more. I hope I never have another storm-related incident to my house. But if I do, I'm calling Rees and I'm requesting Jim as my representative.
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