Sam Gorall has been the most hardworking, patient, and understanding employee from Rees Restoration that I have had the pleasure of working with while I got a new roof, gutters, and some other work done on my home. He took a lot of time to talk me through various processes, what would be involved, and what to expect along the way as we continued. Whenever I had any concerns or issues arise, Sam was always readily available and resolved everything. He is very reassuring and involved in your care! You will love working with him if you choose Rees :D
The crew did an excellent job and MR. Riley was very attentive to make sure every thing was satisfactory I have recommended him and the Rees company to to neighbors and to friends
Very efficient and great customer service Excellent workmanship Isaac Campbell explained the insurance process properly and the work that was necessary I am very pleased with our result the crew was awesome and Isaac was a pleasure to work with!
Phil was great to work with, knowledgeable and followed through. The process was easy and the results are great. We are already working on our getting our next project started and will recommend Phil to everyone we know.
We recently had our roof and gutters replaced due to storm damage. Darryl Riley was with us from start to finish. He provided 100% customer satisfaction. He was always very polite and professional. Darryl walked us through every step of the process and answered all questions thoroughly. My husband and I highly recommend Darryl and should we need services again we will be sure to request him.
It was a pleasure to work with Pete and Brandon on our project. Pete explained the process and Brandon and his crew completed it. The whole process went as it was explained to us by Pete. We are very satisfied and happy with the way everything turned out. We definitely will use Rees with any future projects.
Had two jobs back to back and they were on it? No headache about when the job was going to be done communication is excellent.
Wonderful job on my roof however, the project included screen repair here. It is a year later, and i'm waiting. However, I have gotten a lot of I don't recall or I did not catch that for mr bell. My recommendation is that you retain some monies until the project is completed to make sure you're satisfied. Had to go over Mr. Bell's head to his supervisor and am. Hoping we can move on and get this completed. However, I am curious as to why there are no negative reviews. He's as I filed one the other day and it has still not appeared. I've never seen any company without any complaint but mine is missing. It's not so much that they did a bad job as one person just would not pay attention to detail and wants to pass the buck. Looking forward to getting my screen replaced and moving on. Would have been much easier to have just done. So months ago, instead of dragging it out and claiming ignorance he documented concerns.
Wonderful job on my roof however, the project included screen repair here. It is a year later, and i'm waiting. However, I have gotten a lot of I don't recall or I did not catch that for mr bell. My recommendation is that you retain some monies until the project is completed to make sure you're satisfied. Had to go over Mr. Bell's head to his supervisor and am. Hoping we can move on and get this completed. However, I am curious as to why there are no negative reviews. He's as I filed one the other day and it has still not appeared. I've never seen any company without any complaint but mine is missing. It's not so much that they did a bad job as one person just would not pay attention to detail and wants to pass the buck. Looking forward to getting my screen replaced and moving on. Would have been much easier to have just done. So months ago, instead of dragging it out and claiming ignorance he documented concerns.
I contacted Reese a little over a year ago to address damage from a recent tornado. I have been waiting and receiving a multitude of excuses for a screen replacement. I really don't I understand why it's taking as long as it is other than I lack of attention to detail. The roofing job was adequate, except 41 area that does still need to be trimmed off. Was told I didn't catch that several times by the Supervisor or whatever his title is. I contacted the home office last friday and have yet to receive a call back to see if we can get this.I'm taken care of. Was delighted this morning to receive a request for a review as I had not done so to this point. So today is the day When dealing with them, make sure to retain some money so as to maintain accountability for the completion of the project. Please get back with me so we can finish this waiting for your response. Thanks and have a great day!